Financial Services / Quality Engineering
How a leading bank elevated digital quality through a strategic QA partnership
a leading Indian bank · Banking & Financial Services
95%
test coverage achieved
Zero
defect leakage, last 3 UAT cycles
<5 days
UAT, down from months
4 hrs
regression, down from 3 days
The context
A leading Indian bank set out on a digital transformation across Smart Wealth, CXM Wealth and core mobile banking — with four goals: better quality, shorter UAT, higher automation coverage and more productive teams.
The challenge
- Prolonged UAT cycles caused release delays and inconsistent quality.
- A shortage of skilled testers and multiple vendors fragmented the process.
- Limited automation forced heavy reliance on manual testing.
What we did
A dedicated System Integration Testing team that owned quality end-to-end, a customised automation strategy, and targeted upskilling of the client’s own teams.
- Stood up a dedicated SIT team to streamline UAT.
- Customised automation strategy that expanded coverage and cut manual effort.
- Upskilling via e-learning and workshops; process assessment and improvements.
“They stopped being a vendor and became part of how we ship. UAT went from a multi-week drag to a same-week step we trust.”
Stack & tooling
PyleniumK6AppiumPythonPostmanJenkinsDockerGoogle CloudZephyrJIRA