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Industries · Logistics & Supply Chain

When AI is wrong, the network feels it.

AI now drives the decisions that move physical goods — demand forecasts, route optimisation, inventory allocation, automated planning. When these are wrong, the cost isn’t a bad answer on a screen; it’s stockouts, mis-routed freight, and operational failures that ripple across the network.

AI in operations vs. the exposure it carries
Demand & inventory forecastingEXCEPTION · RELIABILITYRoute & fleet optimisationEXCEPTION · SLAWarehouse robotics & visionUNVERIFIED · SAFETYETA & disruption predictionON-TRACKDynamic pricing & capacityEXCEPTION · EU AI ACTCustoms & document AICLEARED · CUSTOMSAutonomous dispatch agentEXCEPTION · ACTION

AI moves the network — routing, pricing, dispatch. The question is which of its decisions pin as exceptions you can’t account for. Illustrative; not a measured result.

Where the risk is

The systems you can’t sign off on.

Each of these runs the operation — and when it’s wrong, the failure doesn’t stay on a screen. It moves through the network as physical goods.

  1. A forecasting model whose errors cascade into inventory and procurement

  2. A routing or allocation system optimising against objectives no one re-validates

  3. An agent that triggers operational actions — orders, dispatches, reallocations

  4. A planning system whose drift goes unnoticed until the network feels it

The real exposure

The business breaks and no one saw it coming.

Lighter formal regulation than BFSI or healthcare, but real operational and contractual exposure — SLAs, supplier obligations, and the increasing scrutiny on automated decisions that affect labour and operations.

The risk here is less “the regulator asks” and more “the business breaks and no one saw it coming.”

What we assure

Assurance for the AI that runs operations.

We assure the AI workflows that run operations — validate the forecasts and the routing, monitor for drift, and put controls around the agents that trigger real-world action.

Validate the forecasts and the routing

We validate the forecasts and the routing — before they steer inventory, freight and procurement.

Monitor for drift

We monitor for drift — so a planning system degrading in production is caught before the network feels it.

Control the agents that act

We put controls around the agents that trigger real-world action — orders, dispatches, reallocations.

Proof

Proof from logistics and supply-chain teams

Assure the AI that moves your operations.

Start with an AI Exposure Snapshot, or talk to us about your specific situation.